Shipping policy
Shipping Policy for Royalnetic
We are committed to providing you with the best products and services. Please read our shipping policy carefully to understand how we handle shipping for your orders.
Shipping Methods and Carriers
We offer several shipping options to ensure your item arrive safely and promptly.
Processing Time
All orders are processed and dispatched within 1-2 business days. Orders are not shipped or delivered on weekends or holidays. If we experience a high volume of orders, shipments may be delayed. We will notify you via email if there is a significant delay in your order.
Delivery Times
- UK — 3 - 5 business days
- Europe — 8 - 10 business days
- UAE — 10 - 15 business days
- USA — 10 - 15 business days
- AU — 10 - 15 business days
Tracking Your Order
Once your order has shipped, you will receive a confirmation email with a tracking number. You can track your order on the carrier's website.
International Shipping
For international orders (outside the UK), customers may be responsible for paying any applicable customs duties, import taxes, VAT, or other fees imposed by their local customs authorities upon arrival, these charges are not included in our shipping costs and depend entirely on your country’s regulations.
Lost or Damaged Orders
If your order is lost or damaged during shipping, please contact us at enquiries@royalnetic.co.uk. We will work with the shipping carrier to resolve the issue.
Changes to Your Order
If you need to change or cancel your order, please contact us at enquiries@royalnetic.co.uk as soon as possible. We cannot guarantee that we can modify or cancel orders that have already been processed.
Customer Support
For any questions regarding shipping, please contact us at enquiries@royalnetic.co.uk.
