For any inquiries, our customer support team is here to help! We encourage you to check out our FAQ section for quick answers to common questions. Additionally, our AI chat is available to assist you with any further queries. If you need to return an item or have a specific issue not addressed above, please don't hesitate to reach out to us via message or email. We're committed to ensuring you have a seamless experience!
We have a 14 day return policy, which means you have 14 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.
If you want to return an item please contact us so we can process your return & refund.
Our products are designed to have multiple pockets that allow you to move the magnets, given the options to adjust to a few body types, To make sure items fit you perfectly, please visit the product page and click on the sizing guide. There, you can measure yourself and check if you fit in the required determination This way, you can shop with confidence, knowing the item will fit.
We ship to the United Kingdom, Europe, Ireland, the United States, Australia and the United Arab Emirates. Estimated shipping times are as follows (business days, excluding weekends and public holidays, actual times may vary depending on the carrier, exact location, and any customs processing:
Delivery times and costs are calculated at checkout for accuracy. For international orders (outside the UK), customers may be responsible for paying any applicable customs duties, import taxes, VAT, or other fees imposed by their local customs authorities upon arrival, these charges are not included in our shipping costs and depend entirely on your country’s regulations.
If you’re unsure whether we ship to your specific location or have any other questions about shipping times or options, please get in touch via our contact page, we’re happy to help!
All of our products are designed in-house in our London head office, our products are manufactured by our amazing partners in China, they ensure our products are of the highest quality.
